Overview

ACRO Police Certificate Application Portal

Please Note

The Travel Visa Company do not issue your police certificate. This is undertaken by the ACRO Criminal Records Office and can take UP TO 6 WEEKS to process your application.

Updated: 28/12/2023

Important

The Travel Visa Company Ltd do not issue your Police Certificate. This is undertaken by the ACRO Criminal Records Office. For a service fee as set out below, we strive to make the process of obtaining your Police certificate as easy as possible, and where appropriate, offer you a single point of application to arrange the relevant documentation required for obtaining your travel visas.

Certain details will be stepped-down from an ACRO Certificate after a set period of time depending on the nature of the offence, the age of the subject when the offence was committed, and the sentence imposed. If these details are no longer present on the ACRO, then a Subject Access Report will be required. The Travel Visa Company can obtain this for you to ensure you have all documents required for your visa application.



What to Expect

  1. Application – Use the online portal to submit your application and upload your supporting documents
  2. Submission – After thoroughly quality checking your application and supporting documents to the highest standard, The Travel Visa Company will submit your application to the relevant authorities on your behalf.
  3. Approval – Once the Police Certificate is issued we will arrange secure delivery via Royal Mail Special Delivery. If we are also assisting with a visa application we will ensure a copy is also provided to the relevant immigration authority.

Price Breakdown.

Document Processing Time Document Fee Service Fee VAT Total
Police Certificate 15 working days £65.00 £33.33 £6.67 £105.00

*Working days/hours excluding ACRO office processing and postal days.

View Supporting Document Checklist

It is important that, before you continue this online application, you ensure that you have digital copies of the following documents as you will be required to upload these.

  • Passport Copy. – Passport copy must be clear, complete and in colour.
  • Photograph – You MUST upload a passport-style photograph taken within the last 6 months.
  • Signed Letter of Authorisation – You must complete and sign a Letter of Authorisation, further information on this can be found on the next page.