Step 1

Make Order

Simply click ‘Next’ below. You should order your test kits no later than 10 days prior to departure date. Each guest travelling is required to complete their own order. You will receive email confirmation from The Travel Visa Company for each order placed

Step 2

Await Order

Once your test kit(s) have been dispatched, you will receive confirmation via email. Your test kit(s) should arrive within 72 hours of this email. If you have not received your test kit(s) within this timeframe, please contact us.

Step 3

Receive Order / Take Test(s)

When you receive your test kit(s), they will include further instructions on how to use them. Click here to view the instructions online.

Please ensure that the result/certificate is dated no earlier than 72 hours prior to the departure day.

The sample must be posted to the laboratory on the same day the sample is taken, failure to do so may result in invalid results.

Note: The table below outlines the days in which you need to post your test back in order to meet the 72 hour testing window.

Step 4

Return Test

Within the pack you receive, there is also a transport box, which you need to use to return your test (prepaid label included) – this to be dropped off at your nearest Royal Mail Priority Postbox. Click here to find your nearest Royal Mail Priority Postbox. Should you wish to pay to return your test using the Royal Mail Special Delivery service (guaranteeing next day delivery), this would be at your own cost.

Tip: On the Royal Mail website, tick the box to show nearest post boxes and select show nearest my location.

Please note: All samples should be in priority post box before 4pm to ensure same day collection.

Step 5

Results

You will receive an email confirming your test result within 24/48 hours (if you have not received the email within 24 hours of your departure date, please contact us)